Leaving a phone unanswered is far from ideal. Patients really do want to talk to a friendly, human voice. The standard mobile phone voicemail “This is the Vodafone voicemail for…” is also pretty off-putting, and unprofessional.
But hiring a receptionist is an unachievable overhead for many practitioners. Which is where virtual receptionists are a real godsend.
Not only will they take your calls when you’re busy, they can also book clients directly into your diary. There’s no reason for a patient to know they aren’t an integral part of your business!
There are plenty of companies around who provide this service, but the one we rely on is Star Virtual. And we asked them if they would offer a discount to our members (they said yes!).
If you’d like to know more, please give us a call.
Please note that we do not get any commission on referrals – we’ve set this facility up purely for the benefit of our members.
If you would like to see a price list then just click image below.